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Barbara A Gutek & Theresa Welsh : The Brave New Service Strategy: Aligning Customer Relationships, Market Strategies and Business Structures
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Author: Barbara A Gutek & Theresa Welsh
Title: The Brave New Service Strategy: Aligning Customer Relationships, Market Strategies and Business Structures
Copies worldwide:
1
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Binding: Other binding
Pages: 8
Date: 2000-1
ISBN: BM119075836211007329
Publisher: Soundview Executive Book Summaries
Latest: 2007/09/25
Description: Note this is not the full book, but the official Soundview Executive Book Summaries version, a summary/quick reference tool of the original text. These summaries are very helpful for keeping up with the business press and quickly grasping the essence of new books; much easier to haul/read on a plane as well. Brand new condition. Format: 8-1/2" x 11", 3-hole punched to save in a binder, highlighting the key aspects of the book.
URL: http://bookmooch.com/BM119075836211007329
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